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Reverse a Ledger Entry

A reversal undoes a Receive or Issue entry that was recorded by mistake. It creates a new ledger entry that exactly cancels the original — the original entry is never deleted.

Who can reverse​

Admins only.

Which entries can be reversed​

Only these conditions allow a reversal:

  • The entry kind is Receive or Issue
  • The entry was not created by a transfer (use the transfer process to handle transfer errors)
  • The entry was not created by an adjustment (create a new adjustment to correct instead)
  • The entry has not already been reversed
  • The entry is not itself a reversal

Steps​

  1. Go to History and find the entry to reverse
  2. Click Reverse in the Actions column
  3. Enter a note explaining why the entry is being reversed (required)
  4. Click Confirm reversal

Reverse entry dialog

What happens​

  • A new ledger entry is created with the opposite delta
    • If the original was +10, the reversal is −10
    • If the original was −5, the reversal is +5
  • The original entry is marked "Reversed by #[new entry id]"
  • The new entry is marked "Reverses #[original entry id]"
  • Stock is updated immediately

After reversing​

If you need to record the correct quantity, create a new Receive or Issue after the reversal.

caution

Reversals affect stock immediately. If the reversal would cause the stock of any item to go negative, the system will reject it. Resolve the stock situation first (e.g. with a transfer in) before reversing.