Receive a Transfer

When another location sends stock to you, it will appear in your Transfers list with the status In transit. You must confirm receipt for the stock to appear at your location.

Steps

1. Go to Transfers and select your location (the receiving location)
2. Find the transfer with status In transit
3. Click Details
4. For each item, enter the quantity actually received
   • This may differ from the quantity sent if items were damaged or lost in transit
5. (Optional) Add a note about any discrepancies
6. Click Confirm receipt

Quantity discrepancies

If you received fewer items than were sent:

• Enter the actual quantity received
• The difference is recorded in the transfer detail
• The missing items will not appear in your stock — only what was actually received is credited
• Raise an Adjustment request to handle the discrepancy if needed

warning

Once you confirm receipt, the transfer is complete and cannot be undone. Double-check the quantities before confirming.

What happens after confirmation

• The received quantities are added to your location's stock
• The transfer status changes to Completed
• Both the sending and receiving ledgers are updated
• The transfer detail shows sent vs received quantities side by side