Skip to main content

Send a Transfer

Steps​

  1. Go to Transfers and select your location (the sending location)
  2. Click New transfer
  3. Select the destination location from the dropdown
  4. Add items:
    • Scan the item's barcode, or search by SKU/name
    • Enter the quantity to send
    • Repeat for each item
  5. (Optional) Add a note (e.g. "For match day at Stadium A")
  6. Click Send

New transfer form

What happens​

  • Stock is deducted from your location immediately
  • The transfer appears in the receiver's list with status In transit
  • The receiver must confirm receipt to complete the transfer

Notes​

  • You can include multiple items in one transfer
  • You cannot send more stock than is currently available at your location
  • Once sent, a transfer cannot be cancelled — contact the receiver to handle discrepancies
  • The transfer detail page shows all items, quantities sent, and quantities received (once confirmed)

Overdue transfers​

If a transfer is not received within the expected timeframe, it will be marked Overdue in the transfers list. Follow up with the receiving location to confirm or investigate.